F.A.Q

Is there any guarantee applied to Buds-Sports products?

Our main guarantee is reflected from the overall satisfaction of our customers around the world. If 98% of our clients are satisfied and are recommending our products, we guess that this is enough as a guarantee.

However, if you are unsatisfied for any reason about the product you just received, we are offering a 30 days product guarantee. Please send your detailed request at customers@buds-sports-us.com.

Is it better to keep the rear wheel of remove it for the transport of the bike?

We would always advise you to keep the rear wheel for two main reasons:

• The transmission and particularly the rear derailleur, as well as the chainstays and seatstays, are fully protected by the retention of the rear wheel on the bike.
• It is way faster to pack your bike in its travel bag if you have to remove the front wheel only. 

Do I need any accessories if I’m buying a Buds-Sports bike travel bag?

The bag itself is enough for the transport of the bike. However, if you want to maximize the security of your bike during transport, we highly suggest to add the accessories.

We are never safe from any mishandlings of the bike bag that could cause damages to the bike or the structure. This is why we created some innovative accessories that will cover the most important part of your bike structure and guarantee a safe transport. 

What are the differences between Light, Original and Travel product lines?

The main difference between these three product lines is the quality of the material which increases the overall quality and longevity of the bike travel bag.

The PE600D is the perfect material for this type of products. The Travel product line is padded and made of a PE600D material, the Original is also made with a PE600D but not padded, and the Light is made of a Nylon240 which is very light and compact, ideal for bikepacking.

There is an issue with my order, what should I Do? (Wrong item, damaged, unsatisfied…)

That is unfortunate and we are sorry about it, don’t worry we are here to help you.

Send us an email at customers@buds-sports-us.com with your order number attached and with a detail explanation of your problem/request. We will get back to you within 24/48h.