1. Shipping
1.1 Shipping information
The storage and the shipping are made by LG SPORTS INC., in MIAMI, FL.
It usually takes 1-2 business days to ship the orders. After the order is shipped, the delivery is covered by the carrier.
We can't be taken responsible for a late delivery if the order as been shipped on time.
1.2 Shipping cost
Shipping costs are calculated according to the destination and the delivery method chosen.
2. Returns
2.1 Return due to change of mind
LG SPORT INC. will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
LG SPORT INC. will refund the value of the goods returned (if they are unused and in resellable condition) but will NOT refund the value of any shipping paid.
- Restocking fees will be applied, from $9.90 to $29.90 depending on the item(s)
- Additional fees will be applied, from 5% to 100% depending on damages on packaging or products
2.2 Warranty returns
LG SPORT INC. will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect LG SPORT INC. to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
- (a) refund to your payment method
- (b) a refund in store credit
- (c) a replacement item sent to you (if stock is available)
- Restocking fees will be applied, from $9.90 to $29.90 depending on the item(s)
- Additional fees will be applied, from 5% to 100% depending on damages on packaging or products
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For all customer service enquiries, please email us at customers@buds-sports-us.com.
