MTBAG ORIGINAL
Description
Crash remplacement program
Accidents happen, and we get it. Whether it’s during travel, an unforeseen mishap, or intense use, your bike travel bag or case can sometimes take a hit. That’s why Buds Sports offers a Crash Replacement Program designed to keep you moving with confidence.
If your Buds Sports bike travel bag or case is damaged due to circumstances outside of a manufacturing defect, we’ve got your back! Simply reach out to our customer service team with:
-The details of the incident
-Photos of the damaged product
-Your original receipt or proof of purchase
We’ll evaluate your case and offer a discount of up to 50% on a replacement product, depending on the damage and situation.
Ride with peace of mind—Buds Sports is here to support your cycling journey.
Dimensions unfolded: 67.7 x 35.4 x 9.8 in
Dimensions folded: 26 x 20 x 5.9 in
Weight: 4.4 lbs
Exterior material: PE600D
Interior material: TPE-lined +5mm foam padding
Fits for all types of Mountain Bikes up to 29”. Max length 72.8 In, max width 33.8 In.
Measure your bike dimensions to make sure it your bike fits inside the bag perfectly. The seat height might need to be adjusted depending of your bike.
1. Shipping
1.1 Shipping information
The storage and the shipping are made by LG SPORTS INC., in MIAMI, FL.
It usually takes 1-2 business days to ship the orders. After the order is shipped, the delivery is covered by the carrier.
We can't be taken responsible for a late delivery if the order as been shipped on time.
1.2 Shipping cost
Shipping costs are calculated according to the destination and the delivery method chosen.
2. Returns
2.1 Return due to change of mind
LG SPORT INC. will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
LG SPORT INC. will refund the value of the goods returned (if they are unused and in resellable condition) but will NOT refund the value of any shipping paid.
- Restocking fees will be applied, from $9.90 to $29.90 depending on the item(s)
- Additional fees will be applied, from 5% to 100% depending on damages on packaging or products
2.2 Warranty returns
LG SPORT INC. will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect LG SPORT INC. to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
- (a) refund to your payment method
- (b) a refund in store credit
- (c) a replacement item sent to you (if stock is available)
- Restocking fees will be applied, from $9.90 to $29.90 depending on the item(s)
- Additional fees will be applied, from 5% to 100% depending on damages on packaging or products
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For all customer service enquiries, please email us at customers@buds-sports-us.com.
Faster & safer packing by keeping the rear wheel
High density memory foam padding
Anti-scratch bumpers
Adjustable & padded handles for comfortable carry
F.A.Q
Everything you need to know about the MTBAG ORIGINAL
Is the MTBAG ORIGINAL suited to fly with my bike?
Unfortunately, the MTBAG ORIGINAL is not designed for air travel. However, we offer a dedicated collection of bike travel bags specifically crafted for air transport. Be sure to check them out for a perfectly suited option!
What should I do with my removed front wheel?
No worries, we’ve got you covered. The bag includes a fully padded, dedicated pocket designed to securely store and protect your front wheel during transport.
What is included with the bag?
Apart from the bag itself and its large transport bag, we are offering a fork protection accessory.
Is there anything else I could get to further protect my bike during transport?
Absolutely! You have two great options: first, consider one of our bike travel bags from the Travel Collection, designed for air transport with ultimate protection. Alternatively, you can choose our additional protective accessories, which seamlessly fits all our bike travel bags, offering an extra layer of security for your bike on the go.
