ROLLBAG PRO
Description
Crash replacement program
Accidents happen, and we get it. Whether it’s during travel, an unforeseen mishap, or intense use, your bike travel bag or case can sometimes take a hit. That’s why Buds Sports offers a Crash Replacement Program designed to keep you moving with confidence.
If your Buds Sports bike travel bag or case is damaged due to circumstances outside of a manufacturing defect, we’ve got your back! Simply reach out to our customer service team with:
-The details of the incident
-Photos of the damaged product
-Your original receipt or proof of purchase
We’ll evaluate your case and offer a discount of up to 50% on a replacement product, depending on the damage and situation.
Ride with peace of mind—Buds Sports is here to support your cycling journey.
Instruction manual
Dimensions unfolded: 52 x 33.8 x 11.8 in
Dimensions folded: 52 x 11.8 x 11.8 in
Weight: 16.5 lbs
Exterior material: PE600D
Interior material: Nylon-lined +13 mm high-density foam padding with shape recovery on all sides + PE Board reinforcements on lateral sides
Compatible with all bikes:
- MTB and E-MTB (up to 29")
- DH
- Enduro
- Cross-country
- Road bike
- Gravel
- Fixie
- Triathlon
- City
- E-Bikes
*Check the product image refering to bike maximum measurements
1. Shipping
1.1 Shipping information
The storage and the shipping are made by LG SPORTS INC., in MIAMI, FL.
It usually takes 1-2 business days to ship the orders. After the order is shipped, the delivery is covered by the carrier.
We can't be taken responsible for a late delivery if the order as been shipped on time.
1.2 Shipping cost
Shipping costs are calculated according to the destination and the delivery method chosen.
2. Returns
2.1 Return due to change of mind
LG SPORT INC. will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
LG SPORT INC. will refund the value of the goods returned (if they are unused and in resellable condition) but will NOT refund the value of any shipping paid.
- Restocking fees will be applied, from $9.90 to $29.90 depending on the item(s)
- Additional fees will be applied, from 5% to 100% depending on damages on packaging or products
2.2 Warranty returns
LG SPORT INC. will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect LG SPORT INC. to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
- (a) refund to your payment method
- (b) a refund in store credit
- (c) a replacement item sent to you (if stock is available)
- Restocking fees will be applied, from $9.90 to $29.90 depending on the item(s)
- Additional fees will be applied, from 5% to 100% depending on damages on packaging or products
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For all customer service enquiries, please email us at customers@buds-sports-us.com.
F.A.Q
Everything you need to know about the ROLLBAG PRO
Is the ROLLABG PRO suited to fly with my bike?
Absolutely! The ROLLBAG PRO is specifically designed to make air travel with your bike as safe and stress-free as possible. We've incorporated cutting-edge features, such as high-density memory foam padding and padded protective accessories, all crafted to provide maximum protection. This bag is engineered to withstand the challenges of air transport, where rough handling can be common
What should I do with my removed wheels?
No worries, we’ve got you covered. The bag includes two fully padded, dedicated pockets designed to securely store and protect your wheels during transport.
What is included with the bag?
Apart from the bag itself and its large transport bag, we are offering a Drivetrain support accessory + Frame protection accessory + Fork protect accessory + Handlebar protection accessory
Is there anything else I could get to further protect my bike during transport?
Absolutely! For even greater protection for your bike, consider purchasing our additional protection accessory, which fits perfectly with all our bike travel bags
